Preali is committed to deliver its product within 72 hours.
Products that are not on sale must be returned within 7 days of the purchase if it meets our requirements.
Requirement for a valid return:
- Proof of purchase (order number, invoice, etc)
- Reason for return has to be valid and return acceptance conditions met (check out below)
- Valid conditions and reasons to return an item:
1. Delivery of wrong product
2. Delivery of defective product
3. Delivery of the products with missing parts
4. Incorrect content on website
Products that are on sale cannot be returned.