Return Policy

Delivery:

Preali is committed to deliver its product within 72 hours.

Return:

Products that are not on sale must be returned within 7 days of the purchase if it meets our requirements.

Requirement for a valid return:

• Proof of purchase (order number, invoice, etc)
• Reason for return has to be valid and return acceptance conditions met (check out below)
• Valid conditions and reasons to return an item:
          1. Delivery of wrong product
          2. Delivery of defective product
          3. Delivery of the products with missing parts
          4. Incorrect content on website

Products that are on sale cannot be returned.