Return Policy


Preali is committed to deliver its product within 72 hours.


Products that are not on sale must be returned within 7 days of the purchase if it meets our requirements.

Requirement for a valid return:

  • Proof of purchase (order number, invoice, etc)
  • Reason for return has to be valid and return acceptance conditions met (check out below)
  • Valid conditions and reasons to return an item:
            1. Delivery of wrong product
            2. Delivery of defective product
            3. Delivery of the products with missing parts
            4. Incorrect content on website

Products that are on sale cannot be returned.